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JSA supplements low paid part time work but now I’ve been signed off

Location: UK » London » NW
JSA supplements low paid part time work but now I’ve been signed off

This is testimony with Amy (named changed), who is 19, working part-time and had just been signed off JSA. She lives in supported accommodation where she shares facilities. She is pregnant. She works part time in a large retail chain. Her wages come in at about £150-£200 a month. Sometimes, she works eight hours a week and sometimes she works overtime. She worked overtime during the Christmas rush. She said she had been claiming about £10 a fortnight in JSA which she spent on food.

She was very confused about the information that she’d been given by the jobcentre and the reasons for her own signing off from JSA.

“They said [at the jobcentre] to do more hours, but my hours vary, because sometimes I do overtime. She [the women at the jobcentre] said to me that I have to do more hours. Then she said to apply for ESA. I’m going to have to call them later on.

“They tell me they are going to pay me £10 a fortnight [in JSA], but I can’t live on £10. I’m working, but all that money goes on my bills. They’re cutting off the tenner now. And now I can’t get that. I’ve signed off. I need that money because it pays for my food.

“I have to give them proof of looking for another job… I didn’t think they were going to hound me [for that ten pounds]. If you’re on JSA, you have to look for work, but I’ve already got work. But it’s not enough hours for tax credits. Then I have to go off on maternity in two months. I get £7.50 an hour [at my job], which is not bad.

“I asked for the hardship fund, but they said I can’t get it… But I have nothing to live off, now so I’m living off him (she points to her friend) until I get paid. They said go off JSA and go onto ESA. I have a GP letter which says I can’t work more hours.

“I’m working eight hours a week and they want me to go up to 16, or to get another job as well. They signed me off, because I couldn’t look for more hours. I was getting £20 a month from them. I’m living in supported accommodation. I pay rent for the house, bills, TV licence. My pay from work goes all to my bills. I get about £150-200 a month. Roughly. They made us work extra hours over Christmas, so I had more then.”

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