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Testimonies

Increases in care charges

Location: UK » North West » CH
Increases in care charges

I have severe arthritis and get direct payments and use a care agency to send me carers for five hours a day. The care agency has just sent me a letter saying that they are going to increased the fees by four percent. My direct payments from my council have been frozen at the same level for three years, so I don’t know how I can pay the difference. The direct payments are not going up four percent to match the increase at my agency.

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