Peterborough Council abandoned calls PE1
Peterborough City Council is planning to cut £50k from its call centre, leading to an increase in abandoned calls of between 100 to 200 per day and longer in answering calls. The call centre’s current budget is £676k.
The council’s plans are currently out to public consultation along with the remainder of its proposed budget, with responses due by early February 2011.
- Source: democracy.peterborough.gov.uk/mgConvert2PDF.aspx?ID=6905
- Posted by: Chaminda Jayanetti at 12:34am on 30 November 2010
Does this cut affect you or someone you know?